Contact Details

  • Title
  • Name
  • Date of birth
  • Adress
  • State/Province/Region/City
  • Country
  • Email adress
  • Cellphone number
  • Phone number
  • Fax
  • Skype
  • Facebook
  • Google +

Additional personal information / preferences

  • Job
  • Requests (eg information, budget)
  • Dealer/partner of my last pool purchase; dealer/partner of my last service/ repair/maintenance; dealer/partner geographically closest to my address
  • Hobbies & Leisure
  • Preferred payment method
  • Preferred Contact Channel
  • Company name

Identification info

  • Costumer Number
  • Contract Number
  • Dossier Number

Customer history

  • Customer Satisfaction Ratios
  • Offers received
  • Acquired Swimming pools, including information about Range, Model, Type of bottom, Dimensions, Minimum Depth, Maximum Depth, Structure, Ladder, coating, Pattern, Installation, Installation Address, GPS Coordinates, Purchase Date, Registration Date, Swimming Pool Code, Owner, Price.
  • Warranty information
  • Details of purchase of products, equipment, and accessories
  • Data collected during trips to dealers/partners (eg, orders, request information, responsible sales consultant, service/maintenance history)
  • Campaign/response history
  • Optional customer data on a pool (s) purchased from other manufacturers
  • Participation in events (on site, company)
  • Complaints History
  • Maintenance history

Data applications, website, social networks

  • If the customer has registered or authenticated, the following data may be used:
  • Average application usage (behavior within applications)
  • Location Information
  • Use of online entertainment
  • Use of the company visited page
  • Cookies Data (depends on Cookies policy approval)
  • Use of R.P. Industries’ social networks (eg visits and posts)